Contact

Albion OS Support · Document 02 of 07ALB/DOC/26

Contact

No ticketing system. No chatbot. Email reaches a person, and every enquiry is answered within 48 hours.

Support
support@albionos.co.uk
Administration
admin@albionos.co.uk
Response window
Within 48 hours
Registered office
5 Brayford Square, London E1 0SG

01Contact directly

There is no ticketing system and no chatbot. Email reaches a person. Include your order number where relevant and we will answer within 48 hours — usually the same day.

Route 01support@albionos.co.ukOrders, delivery problems, refunds, licence questions, anything to do with a product you have bought. Route 02admin@albionos.co.ukData requests, privacy and cookie enquiries, press, partnerships, and anything commercial.

02Getting a faster answer

Most enquiries fall into a handful of categories. Including the right detail up front removes an entire round trip.

Delivery issue
Order number, the email address used at checkout, and whether you have checked spam.
Refund request
Order number and the reason. See the Refund Policy for what qualifies.
Which system?
A line on what stage your business is at — not yet trading, trading but disorganised, content-led, or already running automations.
Multi-user licence
How many people, and whether it is one business or several.
Data request
The email address the data is held under, and what you want done — access, correction or deletion.
Before you write

A large share of questions are already answered on the FAQ — delivery, Notion requirements, licensing, refunds and the difference between the systems. It is worth thirty seconds.

03Registered details

Legal name
Albion Digital Operating Systems
Company no.
17097232 — registered in England and Wales
Registered office
5 Brayford Square, London, E1 0SG, United Kingdom
Administration
admin@albionos.co.uk
Response window
Within 48 hours, every enquiry

The registered office is an administrative address for correspondence and statutory filings. Albion operates remotely and does not receive visitors or deliveries at this address.

Check the FAQ first?

Delivery, Notion requirements, licensing, refunds and how to choose between the systems — all answered there.

Read the FAQ Email support

All products are provided for operational and structural guidance only. They do not constitute legal, financial, tax, or professional advice. No outcomes are guaranteed. All regulatory and financial matters must be addressed with qualified professionals. Portions of these products were created with the assistance of AI tools; all AI-generated content has been reviewed for accuracy and relevance.

© 2026 Albion Digital Operating Systems. Company No. 17097232, registered in England and Wales. Registered office: 5 Brayford Square, London, E1 0SG. UK spelling and terminology throughout.